2006 Complaint Ratios for Various Insurance Companies

2006
Company Name Number of
Complaints
Premiums Complaints per
million of premium
Auto
Allied Prop & Cas Ins Co 10 27,907,000 0.36
Allstate Ins Co 11 18,669,000 0.59
American Family Mut Ins Co 28 87,264,000 0.32
Farm Bureau Mut Ins Co 16 85,015,000 0.19
Farmers Ins Co Inc 11 22,250,000 0.49
Nationwide Mut Ins Co 17 58,785,000 0.29
Progressive Cas Ins Co 31 110,104,000 0.28
Progressive Direct Ins Co 10 13,271,000 0.75
State Farm Mut Auto Ins Co 40 227,220,000 0.18
Viking Ins Co Of WI 11 8,741,000 1.26
Homeowners
American Family Mut Ins Co 13 41,664,000 0.31
State Farm Fire And Cas Co 19 111,808,000 0.17
Health
Aetna Life Ins Co 14 14,416,000 0.97
American Family Life Asr Co Columbus 11 49,147,000 0.22
American Republic Ins Co 14 43,840,000 0.32
Bankers Life & Cas Co 31 41,824,000 0.74
Conseco Health Ins Co 19 25,788,000 0.74
Conseco Senior Health Ins Co 12 6,364,000 1.89
Coventry Health Care of IA Inc 30 155,664,000 0.19
Mega Life & Health Ins Co The 11 7,435,000 1.48
Principal Life Ins Co 30 165,251,000 0.18
Time Ins Co 25 29,750,000 0.84
United Healthcare Ins Co 61 195,598,000 0.31
Wellmark Health Plan Of IA Inc 14 270,037,000 0.05
Wellmark Inc 274 1,957,813,000 0.14
Life
American Gen Life Ins Co 10 20,498,000 0.49
Amerus Life Ins Co 14 112,881,000 0.12
Bankers Life & Cas Co 16 41,925,000 0.38
Cincinnati Life Ins Co 11 14,212,000 0.77
Farm Bureau Life Ins Co 16 135,241,000 0.12
Midland Natl Life Ins Co 16 62,172,000 0.26
Principal Life Ins Co 14 1,216,484,000 0.01
Prudential Ins Co Of Amer 16 61,520,000 0.26
Reassure America Life Ins Co 12 8,064,000 1.49

 

Important Note: Because companies often operate subsidiary companies with similar names for different market segments, sometime consumers misidentify the company against which they are filing a complaint.    It is also true that some complaints are determined to be unfounded in the course of investigation. These flaws can result in occasional inaccuracies that may cause some companies to  appear to perform either better or worse than the actual experience of their customers. This table is therefore not a report of individual company performance, only one of consumer reporting about company performance. Companies with fewer than ten complaints in a given calendar year are not included in the table.