Residential Service Contracts

  • Do NOT enter a FEIN anywhere in SBS.

  • Annual Report by a Residential Service Contract Company (right-click and save either the Excel 97-2003 or Excel 2007* file to your computer before opening; do not open directly in web browser)
  • Please Note: You will also need to attach your Audited Financials to the SBS system. This may require you to either scan them in to your computer and save it in ether word or PDF format.

*Some Excel 2007 users have found it necessary to click "New Window" on the View ribbon to get the spreadsheet to appear correctly. This screen shot shows the View ribbon and the "New Window" button.

  • Please Note: To add additional documents such as your AUDITED FINANCIALS, you will need to do the “ADD ROW” step again.
  • SBS Connect Video Demonstrations
  1. Click to watch how to create an SBS Connect account.
  2. Click to watch how to register your Residential Service Contract Company in SBS Connect.
  3. Click to watch how to electronically submit the Annual Report by a Residential Service Contract Company in SBS Connect.

Residential Service Contract Company License

PLEASE NOTE: IF you have already completed your Annual Report You WILL NOT need to re-register, you will only need to login to the SBS Connect System and download the license form below onto your computer, fill out, attach and process payment, just as you did for your Annual Report.

Residential Service Contract Company License Report (right-click and save either the Excel 97-2003 or Excel 2007* file to your computer before opening; do not open directly in web browser)

Please Note: To add additional documents such as your AUDITED FINANCIALS, you will need to do the “ADD ROW” step again.

  • Exhibit A (right-click and save either the Excel 97-2003 or Excel 2007* file to your computer before opening; do not open directly in web browser)
  • Exhibit B (right-click and save either the Excel 97-2003 or Excel 2007* file to your computer before opening; do not open directly in web browser)
  • Licensed Bond (right-click and save either the Excel 97-2003 or Excel 2007* file to your computer before opening; do not open directly in web browser)

After review, you will receive your company license in the mail.


Note: To use the Connect "Electronic Check" payment option for any online transactions, authorization by your financial institution may be required.

  • SBS recommends that you verify with your bank if your account will need a pre-authorization to use this electronic check service before submitting your transaction.
  • Verify that both the person responsible for making the payment and your accounting department are aware of the payment amount.
  • You should provide your bank with the SBS ACH ID number which is: 9311674580 as well as our company name 'NAICsbs'.

These measures should prevent any delays in getting your payment and transaction processed through SBS to the state. Funds will be drawn from your financial institution using the information above. Once you check the "I Agree" check box and click "Submit," your payment will be sent through the ACH banking network. After your payment has been sent successfully, a page displaying a reference number, which confirms the successful submission of your payment, will be displayed.

PLEASE BE PATIENT, AS THIS PROCESS MAY TAKE A MOMENT. PLEASE NOTE: FEES ARE NON-REFUNDABLE.

Contact SBS Customer Service at SBSHelp@NAIC.org or call 816-783-8990 between the hours of 8am-5pm, Monday - Friday (except holidays) if you have additional questions regarding the Electronic Check payment process.